Privacy Policy

Who is responsible

Ouviaj LLC publishes the TAOAM Book Companion and operates ouviaj.com. For privacy questions or requests concerning information held by Ouviaj, contact nucleus@ouviaj.com.

The Companion in ChatGPT

The current TAOAM Book Companion plugin consists of instructions and a bundled book-orientation reference. It has no Ouviaj-operated server connection that receives your prompts, uploaded files, or conversations. It does not create an Ouviaj reader account.

Your interaction takes place in ChatGPT. OpenAI processes information submitted there under its own Privacy Policy, applicable terms, and your account or workspace settings. Ouviaj does not control OpenAI’s retention or account settings. Use the controls provided by OpenAI for requests about your ChatGPT data.

If you choose to send an excerpt or screenshot to Ouviaj for support, that material becomes part of your support correspondence, as described below.

Information you send to us

When you email us, we receive your email address, any sender name, the message, and any attachments you choose to provide. We use this information to answer your request, investigate errors, improve our materials, and maintain necessary correspondence about the issue.

Ouviaj and the email service providers that deliver and store the correspondence process it for those purposes. We do not need your password, payment information, or a complete chat history. Please remove unrelated personal information before contacting us.

Website delivery and security

The website is hosted through Cloudflare. Visiting a page involves processing network and request information, which can include an IP address, requested address, request time, and browser or device information, to deliver the page, protect the service, and diagnose problems.

Cloudflare’s processing is described in its Privacy Policy. Security cookies may be used by Cloudflare when its protection features require them. These Support, Privacy Policy, and Terms pages contain no advertising pixels, analytics scripts, or contact forms.

Snapshot access cookie and usage records

Protected Atlas Topic Guides use a first-party cookie called taoam_access to remember which volumes this browser has unlocked. The signed cookie contains access and expiry information rather than your name or email address. Its current maximum lifetime is 730 days; clearing the cookie removes the browser’s remembered access.

Successful book-link unlocks also produce limited usage records in Cloudflare Analytics Engine: the volume, topic, access-link identifier, and event time. This application record does not include the reader’s IP address, browser identifier, email, conversation, or the full access key. We use it to understand and protect access to the Topic Guides, including detecting widely circulated access links.

This access system is separate from using the ChatGPT plugin. You do not have to unlock Topic Guides to use a plugin made available to your ChatGPT account.

How long information is kept

• Plugin conversations: the current plugin sends no conversation data to an Ouviaj endpoint, so Ouviaj has no separate plugin-chat database to retain or delete. OpenAI’s retention settings apply to information held by OpenAI.
• Support correspondence: we keep it for the time needed to address the request and necessary follow-up, and longer where needed to meet legal obligations or resolve a dispute. You can ask us to delete correspondence that is no longer needed.
• Snapshot access: the cookie expires after its configured lifetime, currently up to 730 days. Cloudflare Analytics Engine stores the unlock records for three months under its current retention policy.
• Hosting and security information: retention depends on the Cloudflare service and applicable settings; see Cloudflare’s policy for its handling of this information.

Recipients and purposes

Information is processed by Ouviaj and providers needed to operate the website and handle email. OpenAI separately operates ChatGPT. Provider processing may take place outside your country. We may also disclose information where required by law or where necessary to investigate abuse or protect the service.

Ouviaj does not use support correspondence or Snapshot unlock records for targeted advertising, and does not sell that information.

Your choices and requests

You can choose what to include in a support message, clear website cookies in your browser, stop using the Companion, or remove it through the host platform’s controls. Clearing the access cookie can require you to follow your book’s Companion link again.

To request access, correction, or deletion of personal information held by Ouviaj, email nucleus@ouviaj.com. We may need enough information to verify the request. Requests about ChatGPT conversations and accounts should be made to OpenAI. Any applicable legal rights remain available to you.

Changes to this policy

We will update this page and its date when our practices change. If a future Companion version introduces an Ouviaj server connection or new data collection, its privacy information will be updated to explain that processing.